Driver Supervisor
Location
Mt. Juliet, TN
Work Schedule
Monday - Friday 7:00am - 5:00pm
Primary Function
Manage assigned fleet of equipment and directly supervise approximately 40 employee over-the-road (OTR) professional drivers to ensure service, availability and productivity to best serve customer needs, while balancing driver miles, home time, performance and profitability.
Description
- Supervises and directs the work of drivers to maximize productivity and provide safe, on time delivery to our valued customer base while balancing the driver's miles, home time and performance.
- Responsible for managing customer delivery commitments which includes supervising driver time off requests for vacations, personal time off, equipment maintenance issues and traffic delays.
- Supervise and encourage driver optimum performance and satisfaction by proactively monitoring driver wait time at shippers and consignees, dwell time between loads, address driver complaints/grievances and act on behalf of the driver as needed, including determining when additional pay is appropriate, approved and in process.
- Ensure prompt payroll processing for drivers with proactive steps and communication with the payroll department as needed.
- Maximize productivity and utilization of assigned fleet of equipment and employee over-the-road (OTR) professional drivers through communication and proactive steps with maintenance, planning, safety, and customer service departments.
- Compute daily checklist to ensure compliance with company goals (KPIs) and verification of all fundamental accomplished.
- Regular attendance is required to maintain a safe and productive work environment.
- Other duties may be assigned
Skills
- Ability to communicate well and effectively with others (verbally and written)
- Ability to transfer knowledge and train others
Education Required
Bachelor’s degree preferred.
EOE
Big G Express is an Equal Opportunity Employer and actively seeks to diversify its workforce. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, age, disability, or veteran status, are strongly encouraged to apply. The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. The statements contained in this document are not intended to constitute a comprehensive list of functions and duties. Other duties besides those listed within this document may be essential. Management retains the discretion to add or to change the duties of the position at any time.